682 Reviews Found
Confirmed Sales Customer
Awesome!! Daniel met every need I had!! He made my truck buying experience as simple and smooth as possible!!
Katrina H.
COUSHATTA
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
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Business Response
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Came in for oil change and tire rotation. Also needed a new inspection sticker. Pick up was delayed probably 30 minutes because my service agent went to lunch and no one could find my keys. Finally paid for service. Waited another 10 minutes for my truck. Got in and left the dealership only to find my inspection sticker wasn���t put on. Had to turn around and had to wait another 20 minutes for it to be put on. No sense of urgency in this department anymore. Overall bad experience. Probably won���t be back for service anymore.
Ray S.
SHREVEPORT
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (318) 703-4452 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Confirmed Sales Customer
JR (the black Bob Barker) did an excelled job on finding me deals and was super easy to work with!! I���ll definitely recommend him if any of my friends need a new car:))
Madison C.
BENTON
Business Response
Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Confirmed Service Customer
Everyone was so nice to me and they were quick with my service! I got there early and they had it done before my scheduled time! impressive
Roger E.
MOORINGSPORT
Business Response
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
We brought in our 2017 Camaro in for noisy brakes on 4/26 . Service department called us promptly and stated the front brakes needed to be changed and that would fix the noise, just needed to be ordered. Agreed to have brakes done. When brakes arrived, we received a call from dealership with good timing. Brakes were put on, but the brakes still made noise on the ride home. We returned the car back to the dealership, and was told they would keep the car for an additional day to figure out the problem. When we arrived to pick the car back up, the problem was not resolved. We paid for new brakes that did not resolve the problem, while previous brakes still had life. We were just told about a forum going on with those brakes. If we would have known the new brakes would made noise, we would have kept the old brakes for the price.
Shakayla W.
BOSSIER CITY
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (318) 703-4452 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
It took almost 2 and 1/2 hours for a oil change with tire rotation with an appointment . ThT is much too long for a scheduled normal service
John H.
SHREVEPORT
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (318) 703-4452 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Buying vehicle took too long. Not given copy of contract.
Tawonna B.
SHREVEPORT
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (318) 703-4452 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Chevyland and we hope to see you again.
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Confirmed Service Customer
Service experience was great; Josh, service advisor, simply the best in handling my service requests. Highly recommend him and Chevyland. Would not go any where else to have my truck service. Keep up the good work, gang. Charles
Charles P.
COUSHATTA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
I was greeted the moment I step out of my car. And the service continued after I arrived back to pick up my car. Always a pleasure to come into the dealership. Thanks
Shirley D.
SHREVEPORT
Business Response
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.
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Confirmed Sales Customer
I love the truck, but the purchase process was a pain. Felt that once the deal was signed, service stopped. Just tired of the typical BS when buying a vehicle. But...I do love the product.
Kenneth P.
BOSSIER CITY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
Josh did an excellent job taking care of my truck.
Jason H.
HAUGHTON
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we regret to hear that you had this experience with us. Please contact us at (318) 703-4452 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Sales Customer
Everything was wonderful from start to finish.
Brook Y.
COUSHATTA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Chevyland and we hope to see you again.
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Confirmed Sales Customer
Excellent! Prompt, professional, very friendly. Easiest car purchase we've ever experienced.
Crawford A.
HAMBURG
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very professional and courtesy sales and finance staff. Dealership is top notch. Dealership owner Jerry Montgomery also greatly assisted me in making purchase of new 2021 Chevy Z-71 and trading in 2017 Tahoe. I plan to always purchase Chevrolet vehicles at Chevyland of Shreveport LA.
James J.
SHREVEPORT
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Chevyland
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Confirmed Service Customer
Sean was great at communicating between me an the mechanic....My only complaint is that i had to purchase a 330.00 dollar battery cable for only small nut that was missing off of mine..why shouldnt i have been able to purchase the nut separately for a few dollars...Chevy dealers should be contacting manufactors about this problem..I brought the cable home to put on the shelf....a waste of 330 dollars
Vernon R.
MANSFIELD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Confirmed Service Customer
Whoever did the tail light put the fixture in crooked light blew out later the next day...
George G.
SHREVEPORT
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (318) 703-4452 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!