657 Reviews Found
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
EVERYONE WAS COURTEOUS AND KNOWLEGABLE ABOUT ALL THE QUESTIONS ASKED SO I WOULD TELL EVERYBODY IN KNOW IF THEY WERE LOOKING FOR A VEHICLE TO GO THERE.
Robert W.
TALLULAH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Chevyland and we hope to see you again.
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Confirmed Service Customer
Very courteous and attentive. I was traveling through and check engine lease get came on. Stopped and had them run analysis and determined truck had issues. They understood my situation and worked me in and had me back on road after a few hours. Thank you Josh Barney!
Daniel G.
ODESSA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon! If you're ever in need of more help, please let us know!
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I've been buying from Chevyland and Hark for years. This is my 3rd or 4th vehicle and I've always been well taken care of.
Michael C.
SHREVEPORT
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
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Confirmed Service Customer
The TPMS Sensor matching process was not matched to the tires. After the oil change the % OIL LIFE SYSTEM. was not RESET.
Gerry Y.
SHREVEPORT
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (318) 425-3471 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Confirmed Service Customer
They've had my Acadia for almost 5 weeks! They called me yesterday to come get it because the part needed is on "back order" and they weren't sure when the part would be in, it could be 6 months or a few days they didn't know. They were short rentals and needed their rental back. They told me their "tech" said my car was drivable until they received the part! My check engine light is on because my shutters that open and close to keep the car from OVERHEATING are broke. For me to keep an eye out and make sure the car don't overheat! If it does just bring it back in! I also have a leak in my car they were SUPPOSED to fix and said they fixed it they DID NOT!! It's now WORSE leaking in water!! Their customer service has become absolutely HORRIBLE!! After purchasing as many vehicles as we have from them you'd think they'd have a little bit better customer service! The paneling was tore apart I had to walk back inside to get someone to put the paneling back together because they didn't even do that after they gave me my car! I took my car to a GMC dealership and had them diagnose my car come to find out chevyland should of never let my car leave off the lot because it is not drivable! I have purchased 3 vehicles from Chevyland. I will never purchase another vehicle from chevyland again!!!
Steven D.
BIVINS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (318) 425-3471 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
The only thing that went right was service advisor Sean Riley. He should be running the entire deal ship. I was there for 3 plus hrs for an oil change and tire rotation. Look at vehicles history and you have your answer.
Patricia S.
SHREVEPORT
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (318) 425-3471 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Business Response
Hello, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Chevyland and we hope to see you again.
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Confirmed Service Customer
Guys forgot to reset my tire pressure sensors
Brittany C.
BOSSIER CITY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The salesman was accommodating. Although some hiccups during the day and we stayed longer than we would have liked, we ultimately left with a vehicle and was happy with our purchase. Justin Carroll helped us out big time.
Carlos S.
BARKSDALE AFB
Business Response
Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're glad to hear it! We're always happy to help if you ever need anything else. Have a nice day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Chevyland!
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Confirmed Service Customer
The valve was left off on the front right tire. The engine light came on after having my oil changed and tire fixed. I call service department regarding the engine light. Informed would have to leave my car overnight for diagnostic study. I have not had a chance to go back for the valve.
Rita L.
SHREVEPORT
Business Response
Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if you'd like to further discuss these concerns, we are always happy to help. Thank you and have a great day.
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Confirmed Service Customer
Went to get a oil change. They let me know I had a oil leak and showed me my engine and cabin air filter. Replaced my filters and I will come back for them to fix my oil leak.
Tananika M.
SHREVEPORT
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Confirmed Service Customer
Josh Berney is on point each and every time I come in! He's quick and always accurate with pricing.
Jamie B.
SHREVEPORT
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Great service dept. but always trying to replace items that do not need replaced at that time.
Dickie S.
SHREVEPORT
Business Response
Hi there, your satisfaction is our top priority. We will be sure to pass along your concerns to the team. Please don't hesitate to reach out if you'd like to further discuss this, as we are always looking for ways to improve. We hope you have a great day.
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Confirmed Service Customer
Sean came out and spoke, explained how everything would work and went through the entire process. Everyone was extremely nice & professional. The lobby was very neat.
Reinna H.
SHREVEPORT
Business Response
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!