794 Reviews Found
Business Response
Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, thank you so much for your positive comments about Chevyland! We look forward to your next visit! Take care!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for leaving us this response!
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Confirmed Service Customer
My overall experience was great. If there were any markdowns, it was because some of the employees were not practicing safety measures as it relates to the pandemic. There were at least 4 employees that walked around with their mask either half on or not on at all. I felt so worried. I'm a first responder so I need places, especially the car dealership, to at least be a safe place to go.
Marquette H.
BOSSIER CITY
Business Response
Hi there, thank you; we appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Business Response
Hi there! We're so happy we were able to help you out! Thank you again for leaving us this response!
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Confirmed Service Customer
Matt is the best he made sure that I was Notified on the progress of my vehicle which was a 2020 equinox Matt has awesome customer service !!!! Hats off to the service department you did amazing job thank you so much!!!! Chevyland Youree Drive ROCK!!!!!������������
Stacey P.
SHREVEPORT
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Confirmed Sales Customer
My husband and I were greeted by a young man, new to the job. When he approached us he was running from the back of the building of the dealership. He was pleasant and not pushy. I just gotten off work that morning, Just to see him run in my direction with such energy caused me to hear his spiel.
Felicia W.
SHREVEPORT
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Chevyland and we hope to see you again.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Confirmed Service Customer
Showed up at 945 for a 1000 appt. vehicle wasn���t pulled into the shop until 1045 and not done until 1145. I sat there and watched the tech walk off several time and one time he came back eating a bag of chips while shooting the breeze with the other tech. Finally he pulled my truck out and when I get in the truck there was no oil change sticker.
Kevin S.
BOSSIER CITY
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (318) 425-3471 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Super follow up from Matthew on my key issue that I have been waiting to hear back from salesperson for several months.
Steven B.
SHREVEPORT
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thank you for choosing Chevyland as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Best experience of my life ������������
Elsa A.
SHREVEPORT
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevyland and we hope to see you again soon!
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Confirmed Service Customer
I've had misgivings with Chevyland beginning when I picked up my new truck. It had not been detailed and they let me drive off the lot with an empty gas tank. I ran out of gas around the corner in rush hour traffic. When I took it in for service at 8:30 appt, I checked and was told they were finishing up so I waited for it. They brought my ticket for me to sign, BUT THEY HAD SOMEONE ELSE'S KEYS! Daid to wait and would check on it. Took a while. Finally got it back.
Robert F.
HAUGHTON
Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (318) 425-3471 at your earliest convenience. We hope to hear from you soon. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Business Response
Hi there, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
My experience with Chevyland was great from start to finish. Everyone I encountered wore a mask which was a huge relief. Matthew was very thorough and went over & beyond to ensure I was aware of my car���s maintenance conditions. Now that he has supplied me with a ���Car To Do List���, I will definitely be returning soon to have things checked off of that list ����.
Miranda B.
BOSSIER
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chevyland. Please don't hesitate to reach out if there's anything additional we can do for you.