Customer Reviews

EVERYONE WAS VERY NICE.

I had to come back tired weren't done right

Tech changed the oil and filter of Chevy Cruze. Found inside air cabin filter needed to be change. Did a full inspection of the car and components. He did give a printout if the inspection report for my records. A full inspection was warranted as on par with the owners manual for around 65,000 miles but he failed to mention that he was doing the full inspection with the oil change and tire rotation. So my wife was very confused as to why it took 2 hours for an oil change until she got home and I explain that’s exactly what needed to happen for the mileage of the car. Just give a heads up that wile they're there and with the mileage of the car I really want to do a full inspection to get a good understanding of any problems forming or things looking a bit to worn out so next service we can plan to keep things 100% for you. Overall pretty good and please mention to customers that they have a choice in continuing services with a particular tech. I come to learn that that’s an choice for me

Reyna Chevyland in. Shreveport. La. Is Awesome. My experiences with her. Have been Professional. Honest and Prompt.. Appreciate her

Shelley was great!

The folks in service that waited on us we very friendly and professional. Thanks.

Outstanding service as usual

Had a tire plug and the price was outrageous. $25.00 I found the price very steep. If I would of known the price before had I would of told them nevermind I'll go to walmart. I am also disappointed that when you get your tires rotated they don't balance them anymore because its a separate carge. My service representative was awsome

Nice experience

Received an oil change and it was completed within an hour.

Great service & the lady that assisted me was very helpful & friendly..

Chased my tail trying to make an appointment on line. Called and had no problems. Always better to speak to a live person. Didn’t like having to pay for a new tire but I was taken care of in a timely and professional way.

We had an awesome experience ! We were able to get exactly what we wanted in a price range we were comfortable with.

I brought my vehicle in for service and had a wonderful experience. Mr. Antonio took really good care of me at the Shreveport, LA Chevyland on Youree Dr. I was exceptionally impressed that at that time of the morning he was very enthused and energetic and he wasn't the only one. I look forward to doing business with Chevyland to complete all my maintenance needs. Thank you.

drop my car off around the 23 of july picked it up on 8/5/19 dealer could not find problem i called to check on car every other day....service advisor would not return call and never came to the phone when i called she allways said that she would call me right back but never did...she had given me her dirrect line to call or text but would not answer either way...she needs to be fired... this was the worst, my car is a corvette z06 i dont think they took the time to check it out

When we arrived at our scheduled appointment time we were told they were about an hour and 45 minutes behind schedule. No problem with us. We sat in the waiting area. Car was serviced in about the hour and 45 minutes mark as stated when we checked in.

great job on getting my second oil change for free and they also rotated my tires - wash job was like "rinse" job - bugs still stuck on front bumper - service tech gene was great and got us In or out quick

Excellent customer service!

Reyna is EASILY the best service advisor there. Pay her.

When I arrived I told the perso.n who gathered the Information...that I needed a oil change four tire rotation and I even ask the person to ask the technician to check the rattling in my ac.It wasn't even 30 .minutes later which was rather quickly a quy shoved the work order In my face and said sign this....without covering with me what they did or what I need .I was confused because the manager had just left 5 minutes prior. and said I need a filter. So he said you need to go to cashier we're getting ready to close I told him I knew my way.. Unprofessionally he went through the lobby f'--- bombing cursing so loud a.d still using profanity until I could hear him and several employees including the manager witness this .The manager came to apologized and I stated how do you allow an employee to treat a customer like this with no apology or a reprimand...speeding forward the manager told me I needed a filter it would be available the next day I proceeded to get In my car and they lost the keys.They apologized about that and place me in a loaner and told me everything would be fix next day.When I came back the next day they had a little water sprinkle on my car like they washed it and I had to go to Texas for a wedding and they lied about tire rotations and didnt even put a drop of air in my tire the light pop on.Im highly upset with my experience especially because it habitual here.I purchased this car in 2005 with a 13000 (thirteen thousand)dollar payment down You would expect them to treat you with. the upmost respect